Last Updated: 2024-10-15
At Mobile ID, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Mobile ID mobile application ("App").
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. Please read this policy carefully.
- Information We Collect Mobile ID is designed to protect your privacy and does not collect, store, or process personal data unless absolutely necessary for the App’s core functions. We categorize the information we collect into the following:
- Account Information When you set up two-factor authentication (2FA) through Mobile ID, the App may temporarily store authentication codes on your device, but these are not transmitted to our servers.
- Device Information We may collect certain information about the device you use to install or access the App. This includes device model, operating system version, and app usage statistics. This information helps us improve the App and troubleshoot any issues.
- Log Data When using the App, we may collect anonymous log data, which includes information such as the App version, timestamp of usage, and error reports. This is used solely to improve performance and resolve issues.
- How We Use Your Information
- Improving the App We use the information collected to ensure the App functions correctly, improve its usability, and troubleshoot any issues. None of this data is personally identifiable.
- Authentication Services The App processes one-time passwords (OTPs) and other authentication-related data locally on your device to enable two-factor authentication for your online accounts. Mobile ID does not transmit or store any of this sensitive information.
- How We Share Your Information Mobile ID does not sell, rent, or trade any of your personal data with third parties. We may only share non-personal, aggregated data with our service providers for the purposes of improving the App.
- Third-Party Services Mobile ID may interact with third-party services, such as websites or applications, for the purpose of enabling two-factor authentication. Please note that these third-party services are governed by their own privacy policies, and we are not responsible for their practices.
- Data Security We take the security of your data seriously. Mobile ID employs industry-standard encryption and security measures to ensure your authentication data is protected. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
- Your Rights You have the following rights with regard to your personal data:
Access: You can request information about the data we collect. Correction: If you believe the data we collect is incorrect, you can request a correction. Deletion: You can request that we delete your data if it is no longer necessary for the purposes outlined in this policy. To exercise these rights, please contact us at info&oxopia.com. - Children’s Privacy The App is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have unintentionally collected such information, please contact us, and we will take steps to delete it promptly.
- Changes to this Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted within the App and on our website, with the updated date reflected at the top of this policy. By continuing to use the App after the changes take effect, you agree to the revised policy.
- Contact Us If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights regarding your data, please contact us at:
Oxopia NV
Korsele 18 bus 2
9667 Horebeke
Belgium
Tel: +32 486 505 510
Email: info&oxopia.com